Call Now: 405.232.6491
24 Hour Emergency Service!

821 N.W. 5TH, OKLAHOMA CITY, OK 73106



Frequently Asked Questions


Q : What Does OEM mean?
A : Original Equipment Manufacturer. Original and new parts - including windshields and side glass - purchased directly from the manufacturer for aftermarket use.
Q : Why do thermal glass units fog?
A : Insulated units will fog due to a bad seal.
Q : Do you use DOT (Dept of Transportation) certified glass for replacements?
A :

Yes

Q : Are your installers certified?
A : Yes
Q : Explain your 24 Hour Service.
A : We offer an emergency service (for an additional charge) after our normal hours of operation.
Q : What is the difference between tempered glass and safety glass?
A : Tempered glass is safety glass. There are also different types of safety glass including laminated, wire glass, plexiglass and Lexan.
Q : What is the best cleaner for glass and mirror?
A : We recommend our private label glass cleaner that is manufactured by Sprayway. We sell it by the can or by the case. For Plexiglass – we sell a plastic cleaner.
Q : How long does it take to replace auto glass?
A : Generally 1 ½ to 2 hours, some vehicles do require additional time.
Q : How does my insurance company get billed for glass service?
A :

You, as the insured, will contact your insurance company to report a claim. You will pay us the deductible. We will in turn will bill your insurance for the remaining balance.

Q : What is your warranty or guarantee?
A :

We offer a lifetime guarantee on workmanship for as long as you own the vehicle.

Q : What are the brand names you offer?
A : PPG, Pilkington, Carlite, Mopar, Guardian and some other brands. We also install OEM parts.
Ask The Expert

What is your warranty or guarantee?

We offer a lifetime guarantee on workmanship for as long as you own the vehicle.


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