Call Now: 405.232.6491
24 Hour Emergency Service!

821 N.W. 5TH, OKLAHOMA CITY, OK 73106



Frequently Asked Questions


Q : What Does OEM mean?
A : Original Equipment Manufacturer. Original and new parts - including windshields and side glass - purchased directly from the manufacturer for aftermarket use.
Q : Why do thermal glass units fog?
A : Insulated units will fog due to a bad seal.
Q : Do you use DOT (Dept of Transportation) certified glass for replacements?
A :

Yes

Q : Are your installers certified?
A : Yes
Q : Explain your 24 Hour Service.
A : We offer an emergency service (for an additional charge) after our normal hours of operation.
Q : What is the difference between tempered glass and safety glass?
A : Tempered glass is safety glass. There are also different types of safety glass including laminated, wire glass, plexiglass and Lexan.
Q : What is the best cleaner for glass and mirror?
A : We recommend our private label glass cleaner that is manufactured by Sprayway. We sell it by the can or by the case. For Plexiglass – we sell a plastic cleaner.
Q : How long does it take to replace auto glass?
A : Generally 1 ½ to 2 hours, some vehicles do require additional time.
Q : How does my insurance company get billed for glass service?
A :

You, as the insured, will contact your insurance company to report a claim. You will pay us the deductible. We will in turn will bill your insurance for the remaining balance.

Q : What is your warranty or guarantee?
A :

We offer a lifetime guarantee on workmanship for as long as you own the vehicle.

Q : What are the brand names you offer?
A : PPG, Pilkington, Carlite, Mopar, Guardian and some other brands. We also install OEM parts.
Ask The Expert

What is the difference between tempered glass and safety glass?

Tempered glass is safety glass. There are also different types of safety glass including laminated, wire glass, plexiglass and Lexan.

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